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Charlene Henson

Charlene Henson

QA Lead & Web Developer

Kentucky
20+ Years Experience
About Me

Quality is Non-Negotiable

With over 20 years in software development and quality assurance—from IBM and Lexmark to web development—I've learned that the difference between good and great is in the details.

My career spans from testing BIOS systems and OS/2 LAN Server at IBM to leading QA for cloud fleet management at Lexmark. Now I bring that same meticulous approach to building and testing websites, ensuring every project meets the highest standards of quality.

What I Do

  • Website Design & Development
  • Manual & Automated Testing
  • Cross-Browser & Cross-Platform QA
  • Test Plan & Test Case Development

Technical Skills

PHP HTML/CSS JavaScript Python SQL Selenium Robot Framework
Career Highlights

A Career Built on Excellence

Website Designer & Developer

Current

Adopt the Web • 2025 – Present

Building and maintaining quality websites while ensuring rigorous testing standards are met.

Cloud Tester & Developer

Lexmark International • 2019 – 2023

Tested and developed Fleet Management and Identity Management cloud applications. Designed automation frameworks and led QA for Markvision Enterprise and Virtual Solutions Center.

Software Quality Assurance Tester

Lexmark (Contractor) • 1994 – 2019

25 years testing desktop applications, mobile devices, and web applications. Led test teams for CD/Web driver installers and MarkTrack accounting software. Designed the first manual test plans for Markvision Enterprise.

Equipment Services Technician & Associate Programmer

IBM – Austin, TX • 1982 – 1989

Technical Test Lead for OS/2 LAN Server/Requester. Designed and taught courses on the OS/2 Symbolic Kernel Debugger. Spent six weeks at Microsoft in Redmond assisting with OS/2 LAN Server testing.

Questions About Quality?

Want to learn more about our QA process? I'm happy to explain how we ensure top-quality results.

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